At PANSHRAWAN TOUR AND TRAVELS (OPC) PRIVATE LIMITED, customer satisfaction is important to us. We understand that plans can change, and we aim to make our refund process fair, transparent, and hassle-free.

Refund Eligibility

Customers may request a refund for travel packages purchased through our website under the following conditions:

  • A refund request must be submitted within the applicable cancellation period mentioned in the specific travel package.

  • Refunds are subject to the cancellation rules of hotels, transport providers, and other third-party service partners included in the package.

  • Some packages, promotional offers, or discounted deals may be non-refundable, which will be clearly mentioned at the time of booking.

How to Request a Refund

To request a refund, customers can:

Please include your booking details and reason for cancellation to help us process your request quickly.

Refund Processing Time

  • Once the refund request is approved, the amount will be credited back to the original payment method used at the time of booking.

  • Refunds are typically processed within 4–5 business days.

  • The exact time for the amount to reflect in your account may vary depending on your bank or payment provider.

Non-Refundable Situations

Refunds will not be applicable in cases such as:

  • No-show by the customer

  • Cancellation after the allowed cancellation period

  • Services already utilized partially or fully

  • Force majeure events where refunds are restricted by service providers

Changes to Bookings

Requests for date changes or modifications are subject to availability and may involve additional charges as per the service provider’s policy.

Contact Us

For any questions related to refunds or cancellations, please contact us:

PANSHRAWAN TOUR AND TRAVELS (OPC) PRIVATE LIMITED
📧 Email: panshrawanpvt.ltd@gmail.com
📞 Mobile: +91 9166009791
🌐 Website: www.panshrawantour.com