Welcome to PANSHRAWAN TOUR AND TRAVELS (OPC) PRIVATE LIMITED. By accessing our website www.panshrawantour.com and booking any travel package, you agree to comply with the following Terms & Conditions. Please read them carefully before making a booking.

1. Booking & Confirmation
  • All bookings made through our website are subject to availability.
  • A booking is considered confirmed only after full or partial payment (as applicable) is successfully received.
  • Booking confirmation details will be shared via email or phone after payment verification.
2. Pricing & Payments
  • All prices listed on the website are subject to change without prior notice.
  • Prices may vary due to availability, seasonal demand, or changes by third-party service providers.
  • Payments must be made using the payment methods available on our website.
  • PANSHRAWAN TOUR AND TRAVELS is not responsible for any payment gateway or bank-related delays or failures.
3. Cancellation & Refunds
  • Cancellation and refund requests are governed by our Refund & Return Policy.
  • Refund eligibility depends on the cancellation rules of hotels, transport providers, and other vendors.
  • Approved refunds will be credited to the original payment method within 4–5 business days.
  • No refunds will be provided for no-shows or partially utilized services.
4. Travel Documents & Responsibility
  • Customers are responsible for carrying valid identity proof, travel documents, permits, or tickets required for the journey.
  • The company is not responsible for denial of services due to invalid or missing documents.
5. Changes & Modifications
  • Any request for changes in travel dates, itinerary, or services is subject to availability and additional charges.
  • We reserve the right to modify or cancel any part of the tour due to unavoidable circumstances such as weather conditions, government restrictions, or operational issues.
6. Third-Party Services
  • Travel packages may include services provided by third-party vendors such as hotels, transport operators, and guides.
  • PANSHRAWAN TOUR AND TRAVELS acts only as a facilitator and is not responsible for the quality, safety, or performance of third-party services.
7. Limitation of Liability
  • We are not liable for any loss, injury, delay, accident, or damage caused due to circumstances beyond our control, including natural disasters, strikes, political disturbances, or technical failures.
  • Customers participate in tours at their own risk.
8. Website Usage
  • Content on this website is for general information and personal use only.
  • Unauthorized use, copying, or distribution of website content is prohibited.
  • We reserve the right to update or change website content and policies at any time without prior notice.
9. Privacy
  • Customer information is handled in accordance with our Privacy Policy.
  • Personal details shared during booking will only be used for processing travel services and communication purposes.
10. Governing Law
  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts located in West Bengal.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

PANSHRAWAN TOUR AND TRAVELS (OPC) PRIVATE LIMITED
📍 Address: PS Qube, Unit No. 619A, Noapara, J.L. Plot No. IID/31/1, NH-12,
New Town, North 24 Parganas – 700156, West Bengal
📞 Mobile: +91 9166009791
📧 Email: panshrawanpvt.ltd@gmail.com
🌐 Website: www.panshrawantour.com